The British high street is undergoing one of its most significant periods of transformation. As traditional retailers continue to exit, it’s clear that the high street as we once knew it is changing – fast.

Retail has always been about evolution – and the best operators are those who keep pace with changing consumer behaviour. Successful retailers are investing in their physical estates, rethinking store formats, and focusing on experience and relevance. By contrast, legacy brands like WHSmith, once a high street staple, have struggled due to outdated store environments and overlapping product ranges with supermarkets and online competitors. Their decline is a reflection of what happens when retailers fail to adapt.

The broader economic context is also playing a role. Labour’s recent budget has been cited by many in the sector as a factor behind cost-cutting and reduced investment. While national policy remains under scrutiny, it is vital that councils also play a proactive role in supporting their town centres. A key part of that is creating places that are safe, welcoming and accessible for all.

Public transport and parking are critical components of that equation. Both are often managed at the local authority level, and changes here could make a meaningful difference. Reducing parking charges, improving access, and simplifying payment systems could significantly boost footfall and dwell time. While these initiatives must be balanced with environmental targets and local revenue needs, the long-term health of our high streets – and the communities they serve – depends on bold, joined-up thinking.

At LM, we continue to work closely with stakeholders across the public and private sectors to help shape high streets that are fit for the future – places that people want to visit, spend time in, and return to. The challenge is complex, but the opportunity is clear: to reimagine our high streets as thriving, relevant destinations for the next generation.